*****Google & Yelp Reviews*****
|
kevin/ 5 stars
The customer service in this bike shop is 2nd to none. They are EXTREMELY helpful ! Highly recommend them for any bike repairs.....
Pima Street Bicycle (owner)
thank you, Kevin, for your kind words. we always do our best to make sure the customer is happy with our service. enjoy your weekend & please be safe! 
|
W Hobbs/ 5 Stars
Jessie and Gary were great to work with. They practice excellent customer service and treated me as respectfully as they would anyone else who walks through their door. My tune-up was reasonably priced and the turn-around time excellent.
Pima Street Bicycle (owner)
Thank you, W. Hobbs, for taking the time to write this review & for your kind words. We always treat our customers like we would like to be treated. Glad to hear you were happy with our service. Enjoy your bike & please be safe!
|
Paul Bareman/5 Stars
Gary just completed a major upgrade on a bike I bought on consignment 2 years ago. New cassette, derailleur and chain. Parts had to be ordered. Scheduled a service day once parts were delivered. Great service as brought in one afternoon and it was finished the next day. Super job!
Pima Street Bicycle (owner)
Thank you, Paul, for taking time to write a review about our service. We are glad to hear you are very satisfied with your bike. Gary treats every bike, as if it were his own. Our goal is always to have our customers cycling needs met and have them enjoy their rides. Have a great weekend and please stay safe. 😁
|
Richard Dolan/5 Stars
Gary and Jessie are super nice and extremely professional and will always fix my bike honestly and for a good price.
Pima Street Bicycle (owner)
Thank you, Richard, for your kind words and your continued support. Enjoy your weekend and please stay safe. 😁
|
Susan Hillman/5 Stars
Excellent quality workmanship, friendly and kind service, and a wide variety of accessories. Oh, and they also sell bikes!!! LOL
Pima Street Bicycle (owner)
thank you, Susan, for taking time to write this review & for your kind words. we appreciate your business & will see you again soon. enjoy your day & please stay safe. 😁
|
Top notch small, husband and wife operated bike store. They pride themselves on customer service and knock it out of the park every time you need 'em!!
Pima Street Bicycle (owner)
Thank you, Tim, for taking the time to review our bike shop & for your kind words. We do take pride when it comes to our customer service & we're glad it shows. Thank you for your support. Enjoy your weekend, stay safe & we'll see you again soon.
|
Paul Tuohy/5 Stars
Just went for some service on a wheel and they got me in and out really quickly super good guys thank you
Pima Street Bicycle (owner)
thank you, Paul, for taking time to review us and for your kind words. have a great weekend and be safe.
|
Troy Evans/5 Stars
I called the shop to inquire about maybe taking a look at my new to me bike while I was in town. James informed me that they were looking at 08/08 for he earliest repair date, but stop by and he would look at it and help if he could. I live in a remote ares so I was stoked that he would at least look at it while I was in town. I showed up, he remembered me and immediately took my bike back and fixed it. Checked some things on it, and was just awesome!! I will only go to Pima Street Bicycle when I need something done!! They treat you like they would want to be treated!!
Pima Street Bicycle (owner)
Thank you, Troy, for taking the time to write this review. We are glad we were able to help you and take care of your needs while you waited. We appreciate you making us your shop, especially being from a remote area. :) Yes, we always treat our customers the way we would like to be treated. To us, that's a heck of a concept and how all businesses should be. Enjoy your bike rides, be safe and we will see you soon.
|
Very nice, friendly, and helpful! They did a great job tuning up my bike at like half the price of the other shops in the area and it came back looking cleaned up and good as new. They took the time to explain what their plan was and what they did and with what gear I wanted/needed.
Pima Street Bicycle (owner)
Thank you, James, for your kind words. The bikes always have to look better on the way out then they do on the way in. ;) That's all part of our customer service. Explaining our plan and your new gears is the way it should be. Can't just send you out the door with no explanation. We do care about our customers. Enjoy your bike, be safe and we will see you again.
|
These guys are great. Went last week and fixed me up with a new wheel and due to such great service, back again for seat post and they went above and beyond again. Thanks!! This place is not pretentious like a few other shops much closer to me.
Pima Street Bicycle (owner)
Thank you, Mark, for taking time to write a review and for your kind words. We will never be pretentious. We will always be here to help our customers, as best as possible, and to get them on the road again. Enjoy your rides and stay safe. See you, again, soon.
|
|
