*****Google & Yelp Reviews*****
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William B/5 Star Review
After getting blindsided on my bicycle a month ago I was not fully ready to get a new bike... until today!
Jessie and Gary were very kind and helped me pick out an awesome used Cannondale to replace my old Trek. They even helped install my rear bike rack! Definitely recommend this shop and the people there 10/10
Pima Street Bicycle (owner)
Thank you, William, for taking the time to write this review and your kind words. We're glad you are happy with your new bike and ready to ride to work again. Enjoy your rides, be well & stay safe. 
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Timothy L/5 Star Review
Great service. Nice people.
Pima Street Bicycle (owner)
Thank you, Tim, for taking the time to write this review and for your kind words. We truly appreciate it and your support. Be well & stay safe!
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Skyler D/5 Star Review
Friendly service and fair price. Why would you go anywhere else?
Pima Street Bicycle (owner)
Thank you, Skyler, for writing this review and your kind words. Your support is much appreciated. Enjoy your day, be well & stay safe.
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David L/5 Star Review
Gary and Jessie have gone beyond the call of duty on more than one occasion. The skill, professionalism, speed and communication are exemplary, and the prices are more than fair. My wife and I give Pima Street Bicycle a five-star recommendation.
Pima Street Bicycle (owner)
David, thank you and your wife, for your kind words and the five-star recommendation. That truly means a lot to us. We're very happy you feel that way. We always strive to treat others the way we would like to be treated. Have yourselves a great weekend and thank you for your continued support!
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Gary W/5 Star Review
I've had them work on a few of my bikes! Today (5/26) I came in for new tubes and got three blocks away and got a flat tire and took it back and they took care of it no problem! Great customer service!
Pima Street Bicycle (owner)
Thank you, Gary, for taking the time to write a review and for your kind words. We always treat our customers like we would like to be treated. Gary and i are happy we were able to help you get back on the road. Enjoy your weekend. Be well & stay safe!
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B Fran/5 Star Review
Jessie and Gary are the best. I brought in my bike for a couple of minor fixes and Gary did a fantastic job in a matter of minutes. They are the best in town.
Pima Street Bicycle (owner)
We thank you, Brenda, for your kind words and for your support. Enjoy your weekend, be well and stay safe!
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Charlie M. recommends Pima Street Bicycle.
Brought an adult Tricycle to a different shop twice and they couldn’t fix it, brought it here and now it works perfect. Friendly people, very good at what they do.
Pima Street Bicycle (owner)
Thank you, Charlie, for taking time to recommend us and for your kind words. We are glad to hear that you are finally getting to enjoy riding your trike. Enjoy your day! 
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Christina Ann R/5 Star Review
This is a fantastic shop. I crashed my bike a while ago and they did a full crash check (brake
cable had snapped and the rear axle was bent among other things). They did the repairs for a reasonable price and I was able to get a replacement helmet (my old one got a big hole/dent in it in my fall. Always wear a helmet  and a bike rack for my car which Gary helped install. I am SO happy to have my bike back. Highly recommend this shop.
Pima Street Bicycle (owner)
Thank you, Christina Ann, for taking the time to write this review, for your kind words and for your recommendation. We totally agree that you should always wear a helmet. Thank you for your support. Enjoy your day, be well & stay safe!
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Sallymarie S/5 Star Review
AAA+ Service
Pima Street Bicycle (owner)
Thank you, Sallymarie, for taking the time to leave a comment and for giving us 5 stars. We appreciate your support!
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Michael/5 Star Review
I had a flat tire on my Halfbike and needed the tube replaced. The Halfbike is a weird contraption, three wheels, no seat, non-rotating handlebars. Removing the big front wheel is quite a project. Printed out, the online instructions come out to 18 pages. Many thanks to Gary, who got it fixed in short order at a reasonable price. I'm back on the road again!
Pima Street Bicycle (owner)
You are most welcomed, Michael, and thank you for taking the time to write a review. Glad to hear you are enjoying your Halfbike again. Have a great day!
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Denise S/5 Star Review
Jessie and Gary are amazing! I flew in from out of state to ride in the Tucson ride and shipped my bike to Pima Street Bicycle. They went above and beyond in helping me in absolutely every way possible to make my bike and my experience the best! Gary had my bike assembled and tuned up such that it rode the best it has in a long time! Their attention to detail is something to behold. Their genuine care and kindness can't be missed. Also their suggestions for a local brewery was greatly appreciated!!!! If I am ever in need of a Tucson bike shop to help me out in the future, I know exactly where I will be going! Thank you so much Jessie and Gary! Continued blessings on your business!
Pima Street Bicycle (owner)
Thank you, Denise, for all your kind words. We are so happy you had a great experience riding the El Tour de Tucson and that your bike ran smoothly, the whole way. I always say it never costs to be kind or truly care about others. If you re-visit Tucson, we will be here for you. Enjoy your weekend and stay safe! 
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David/5 Star Rating/No review.
Pima Street Bicycle (owner)
Thank you, David, for giving us a 5 star rating. We appreciate you taking the time to do so. It's people like you that keep our mom & pop shop in business. Thank you for your support. Enjoy your weekend & stay safe.
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Dalila Ríos Rosario/5 Star Review
Nice customer service, and really nice people.... thank you for the great job to my bike!♡
Pima Street Bicycle (owner)
Thank you, Dalila, for taking the time to write a review and for your kind words. It makes us happy we were able to help you with your bike. Enjoy your day and stay safe!
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Bern F/5 Star Review
Friendly bike people who will go the extra mile to make sure your wheels continue to spin.
Pima Street Bicycle (owner)
Thank you, Bern, for taking the time to write a review and for your kind words. We always do our best to keep our customers happy riding their bicycles. Enjoy your day and see you soon.
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Paul II/5 Star Review
They are the best. Super-knowledgeable, friendly, trustworthy...the whole 9. I don't take my bike to anyone else.
Pima Street Bicycle (owner)
Thank you, Paul, for taking the time to write this review and your kind words. We always treat our customers the way we would like to be treated and it makes us happy that it shows. Enjoy your day.
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Don W/1 Star
Was going to stop by but I see they demand everyone wear a mask. I can't breathe with a mask on so I will go elsewhere. If your vaccine works and your mask work why do others need a mask?
Pima Street Bicycle (owner)
hello Don. you must have misread the sign. we do not demand everyone wear a mask. the sign clearly states: "Attention. Accordance with the CDC guidelines. Masks are not required if you are fully vaccinated." Enjoy your day, Don.
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Annalisa/5 Star Review
Came in here today to get a flat fixed and it's instantly my new favorite bike shop in Tucson! I love how friendly Jessie and Gary are. They are a rare breed of bike shop owners/mechanics who are genuinely down to earth and unpretentious. Affordable and quick service. Thanks so much!!
Pima Street Bicycle (owner)
Thank you, Analisa, for taking the time to write a review & all your kind words. We are so happy that you haven chosen us to be your favorite bike shop. Gary & i always treat people the way we would like to be treated. We love what we do & yes, we are down to earth & truly do care. Enjoy your bike, your week & be safe!
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I have owned my Cannondale Caad 10, Mary Christina for nine years. In those years Mary Christina and I have logged over 38,000 miles. I've had her tuned up in shops from Georgia to Texas to Arizona 14 times. The last Master Bike Mechanic to touch my second love was Gary Menard of Pima Street Bike...and hands down, without a doubt he has renewed Mary Christina to her first ride state! I've logged a couple of hundred miles since I picked MC up the first of August and I'm still shocked. I was thinking about retiring MC but how can I....she rides better than the $15,000 Specialized Tarmac SL7 I tried out. Gary is the best Master Mechanic I've ever met, and his wife Jessie is the sweetest! Whatever brand bike you ride, if it needs new life, Gary is your healer!
Pima Street Bicycle (owner)
thank you, Dennis, for taking the time to write this review and for coming all the way from G.V. we are so happy that Mary Christina can now stay in use and not retire. i'm sure she is too 😁 Gary always works on bikes like he will be riding them himself. he truly does care and takes pride in his bike mechanical skills. your kind words warm our hearts and is much appreciated. we are grateful for your support, as well. may you and MC enjoy your rides together. glad MC showed the Specialized age doesn't matter. 😉
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Ashley/5 Star Review
Jessie and Gary are super helpful and nice. I just moved to Tucson for school and got a flat tire after class so I needed it fixed in a hurry. They helped me get new tubes for my flat tire really quick and at a super reasonable price. I will definitely be returning here for all of my bike needs!
Pima Street Bicycle (owner)
welcome to Tucson, Ashley, and thank you for taking the time to write a review. glad we were able to help you out and get you back on the road quickly. if you need anything, we are here for you. enjoy school and stay safe! 
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Melinda B/5 Star Review
I am so pleased that I found Pima Street Bicycle. My Townie cruiser needed a new tire, chain, light, odometer, and a tune-up. Gary & Jessie provided all of this at a price lower than I expected! The turnaround time is reasonable and Jessie called to approve additional parts that my bike needed. I highly recommend Pima Street Bicycles to everyone!
Pima Street Bicycle (owner)
Thank you, Melinda, for taking the time to write this review and for your kind words. We always aim to please our customers and are happy you found us, as well. Enjoy your day, be safe and have fun riding your cruiser.
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Michael A/5 Star Review
Brought my bike in since the pedals had seen better days and both finally cracked  Thankfully the staff helped me find the right size pedals and installed them at no extra charge. Always friendly and I will always trust PSB for all my cycling needs
Pima Street Bicycle (owner)
Thank you, Michael, for trusting us with your cycling needs and taking the time to write another review. Gary & i appreciate that from the bottom of our hearts. Makes us happy knowing you are riding, safely, with new pedals. Have a wonderful day and be safe! 
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Facebook Comment/Review
Aram Nathan Sohigian
I wish there was a way to give more than 10 stars for people and companies. Pima is beyond belief amazing. Jessie and Gary are truly caring and loving people *(as you can see by their helping out two people in dire straights in a post below). I was having a problem with my bike, brought it in, and they fixed it within an hour or so.
I will always support local and small business and I hope you do also. We need people like Gary and Jessie around to show us how we should treat others. 
Pima Street Bicycle (owner)
thank you, Aram, for all your kind words. gary & i always treat others as we would like to be treated. i always say, when you can pay it forward, you do. just because someone is homeless, that doesn't mean they are bad people and just because someone isn't homeless, doesn't mean they are good people. just saying... so, remember to always be kind to others. all it takes is a little love in your heart.  
Danny Ayala/5 Star Review
*Gary and Jessie are amazing people over at pima street bikes at pima and craycroft in Tucson, Az. I am president of a local non profit and they have helped some of the homeless men and women that we feed. They gave a homeless man Darren a bike trailer for free along with some other things for his bike. And they also gave a homeless lady named Mary Lou a new bike. I would recommend them to anyone needing their bike fixed or wanting to buy a bike they’ve worked on. Amazing people always go above and beyond for all their customers and others. They have really big hearts for the people. Highly recommended.
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Mike S/5 Star Review
Prompt service, reasonable prices, very helpful, could not have been friendlier. Small shop, but seems well-organized. Today was the first time I went into Pima Street Bicycle and I was won over immediately. Do not hesitate to shop here or get work done on your bike.
Pima Street Bicycle (owner)
Thank you, Mike, for your kind words. We are glad your first experience at our shop was a good one. We always treat people the way we would like to be treated and we truly believe it's a great concept to go by. Enjoy your day, be safe and we'll see again soon.
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Danny A/5 Star Review
Gary and Jessie are amazing people over at pima street bikes at pima and craycroft in Tucson, Az. I am president of a local non profit and they have helped some of the homeless men and women that we feed. They gave a homeless man Darren a bike trailer for free along with some other things for his bike. And they also gave a homeless lady named Mary Lou a new bike. I would recommend them to anyone needing their bike fixed or wanting to buy a bike they’ve worked on. Amazing people always go above and beyond for all their customers and others. They have really big hearts for the people. Highly recommended
Pima Street Bicycle (owner)
Awe, thank you so much, Danny, for all your kind words. It was a pleasure to connect with you and your great organization. The smiles on Darren and Mary Lou were priceless and definitely filled our hearts with joy to be a part of that. We truly do love helping people. Just because someone is homeless, that doesn't make them a bad person. I thank you for being out there providing food and support for them. It takes a big heart and a huge commitment to do that as well. Have a blessed day and be safe!
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VM Harris/5 Stars
Pima Street Bikes. I have been having my bike(s) for the last six(6) years. During that time I’ve gotten to know Gary & Jessie and really enjoy doing business with them. Both are just some of the nicest people to do business with and have always given me a fair price and in my book have always done first-rate repairs on all of my bikes. Cheers you guys & I hope that your shop will always be around for my repairs (Lord knows I break enough of my bikes with my rough-riding. :-)
Pima Street Bicycle (owner)
Thank you, VM, for your kind words and taking the time to write this review. It makes us happy to know you enjoy our services, our shop and us. We always do our best to treat others as we would like to be treated. A bike shop is not all about the bikes, it's more about the people and the relationships you form. Kind of like "Cheers". Thank you for your continued support, which is much appreciated! Enjoy your weekend and be safe!
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Beau B/5 Star Review
An excellent bike repair shop with great customer service and owners who really really know their bikes.
Pima Street Bicycle (owner)
thank you, Beau, for your kind words and taking the time to write a review. have a great day and be safe!
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Tj P./5 Stars
Love this place because its honest, straightforward and doesn't try to up sell you on things you don't really for your bike like other bike repair places that we have went before! Pima Street Bicycle prices are fair and they got my husband's bike finished on the day they said they would. Not a fancy looking place but who cares, when they do good work at good prices! Highly recommend!
Pima Street Bicycle (owner)
Thank you, Tj, for taking the time to write this review, for your kind words and recommendation. Gary & i pride ourselves on giving excellent customer service and treat people the way we'd like to be treated. He works on each bike as if it were his own. Enjoy your day and be safe!
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Hector Martinez/5 Stars
They were super friendly and helpful ..I wouldn't go anywhere else!!!!!!!
Pima Street Bicycle (owner)
Thank you, Hector, for taking time to write a review and your kind words. We always treat our customers they way we would like to be treated. Thank you for your support & be safe!
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V Lundo/5 Stars
Truly a terrific experience. Jessie and Gary and their whole team have integrity, thorough work ethic, and are highly responsive. I will not go anywhere in town now! Thank you for restoring my bicycle and getting me back on the road!! Kindly, V
Pima Street Bicycle (owner)
You are most welcome and thank you for your kind words. We are happy you are back enjoying your bicycle and having fun. Have a wonderful week and be safe!
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Manisha B/5 Stars
We bought 2 bikes from here and had another one fixed up. Now it's our go to spot for accessories and tune ups. Super friendly and knowledgeable service!
Pima Street Bicycle (owner)
Thank you, Manisha, for your kind words and your continued support. It's customers, like you & your family, that keep our mom & pop shop in business. Enjoy your weekend and please be safe!
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Roberto Gonzalez/5 Stars
Great local shop.
Pima Street Bicycle (owner)
Thank you, Roberto, for your support. Enjoy your week & be safe!
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Larry S/5 Star Review
Great customer service, Gary & Jessie are the absolute best...very personable, and professional!
Pima Street Bicycle (owner)
Thank you, Larry, for your kind words. We always treat our customers the way we would like to be treated. Enjoy your week & be safe!
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Ken W/5 Star Review
Gary and Jessie are always helpful and friendly and are quite knowledgeable. They always help you find the best practical solution to your bicycle needs, especially when wanting to repair or upgrade without breaking the wallet.
Pima Street Bicycle (owner)
Thank you, Ken, for taking the time to write a review and for your kind words. We always do our best to treat our customers the way we would like to be treated. We are happy to hear you are satisfied with our customer service. Thank you for your continued support. Enjoy your day and stay safe!
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Very down-to-earth Bike Shop, Gary is very professional and extremely polite.
Pima Street Bicycle (owner)
Thank you, Vincent, for taking the time to write a review. We appreciate your kind words about Gary's customer service. He always does his best when helping our customers. Thank you for your support. Enjoy your day and stay safe!
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a "Nextdoor" neighborhood review
Charlie W. Recommends your business
I recommend Gary Menard at Pima St Bicycles (Pima & Craycroft). He's a superb mechanic and he works on a wide range of bikes - from my expensive ones to helping homeless with their utility transport. Brakes are something that *has* to work, so you don't want to have your kids on something that's not reliable.
Pima Street Bicycle (owner)
Thank you, Charlie, for taking time to write this review. we appreciate your kind words & agree that brakes need to work in order to ride safely. we do our best to help as many people as we can, as well. all bikes are welcomed at PSB. the point is to get "everyone" back on the road & enjoying the ride. thank you for your continued support & be safe!
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a "Nextdoor" neighborhood review
Paul D./Recommends your business
We also have found Pima Street to be a great resource for bike repair and maintenance.
Pima Street Bicycle (owner)
thank you, Paul, for taking time to write a review. we are glad you found us & we were able to help you out. have a safe new year!
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Clovis J/5 Star Review
Friendly knowledgeable staff, good variety of options for accessories and parts, fair prices.
Pima Street Bicycle (owner)
Thank you, Clovis, for taking the time to write this review and for your kind words. We are glad you like our shop. Enjoy your holiday and be safe!
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Erec T/5 Star Review
Jessie and Gary turned my wife's bike from a tired sow's ear into a fresh, shiny silk purse. The brakes are buttery, the shifting crisp, the wheels true and effortlessly smooth, and the finish sparkly. They didn't have to do the cleaning, but that's just what they do: top notch quality work. Thank you!
Pima Street Bicycle (owner)
Thank you, Erec, for taking the time to write this review. Love the great description of your wife's bike. You definitely have a way with words. Glad to hear you are happy with the way the bike turned out. Enjoy your weekend and be safe!
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Tyler Wilson/5 stars
Excellent local bike shop without the elitism. Helpful and awesome ambassadors for Tucson bike riding! Went in for a 26” mountain bike tire because I ride a dinosaur in comparison to newer bikes. I was scoffed at by other shops. Here they had exactly what I needed with expertise to suggest the right tire suited for me!
Pima Street Bicycle (owner)
Thank you, Tyler, for taking time to write this review and your kind words. The bicycle a person rides makes no difference to us. We don't "scoff" at PSB What's important is, that the bike runs well so our customers can enjoy their riding. It makes us happy, to know, your experience, shopping at PSB, was a positive one and you were satisfied with our great customer service. Thank you for your support. Have a great day and be safe!
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Joyce Kelly/5 stars
Combination of technical expertise, highest quality service and neighborhood friendly. This is the best place in town to take your bike: new or old.
Pima Street Bicycle (owner)
Thank you, Joyce, for writing a review and your kind words. We always do our best treating customers the way we would like to be treated. Thank you for your support, have a great day and be safe!
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Terence Borg/5 stars
Friendly owner & staff who are very knowledgeable about bikes and bicycle repairs. Forget online buying, prices here are the same or even lower plus no waiting for shipping. Highly recommended.
Pima Street Bicycle (owner)
Thank you, Terence, for writing this review and your recommendation. Not only do you not have to wait for shipping but you also don't get friendly owner & knowledgeable staff on line. That's for sure. Enjoy your day and be safe!
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Greg G./5 Stars
Great full service, awesome communication, crazy fair prices. This legit small shop run by honest hard working people is exactly what tucson needed. Keep Rollin Pima Bikes!!!!!!!
Pima Street Bicycle (owner)
Thank you, Greg, for taking the time to write this wonderful review. We are happy you are satisfied with our prices, our customer service & that our hard work & honesty shows. We will keep on "Rollin" because of people like you. Thank you for your support! Enjoy your day & be safe.
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d & p - Sahuarita, AZ - 5 stars
Pima Street Bicycle at 5445 E Pima St, Tucson, AZ 85712, in the good ol' USA, Phone: +1 520 326 4044 -- is where you'll find Gary, Jesse and James! Gary and company have been taking care of our bike needs since they first took over this bike shop "many moons ago". In our opinion, they've always been THE most courteous bike shop owners of all; their customer service is very professional and unmatched in Arizona! They've always provided excellent refurbished bicycles, we've purchased quite a few, consigned quite a few, and utilized their most excellent repair service as well! Again... NONE better in Arizona! Thanks for ALL you guys do! ~ d&p
Pima Street Bicycle (owner )
Thank you, from the bottom of our hearts, for all your kind words. It's people, like you, that keep our mom & pop shop open for business. Sahuarita is a long way to come from & we are very grateful that you do. Gary & i always treat our customers like we would like to be treated & we're glad it shows. We're happy to hear you are satisfied with our services & we know we'll see you again soon. Enjoy your day & be safe!
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Wow this place was awesome! I thought I'd have to drop my bike off, but they took it and fixed it on the spot! While they were doing that, the owner gave me bike maps, showed me all the local cool stuff, introduced me to everyone, and chatted me up! Such a cool lady and a neat place. If I need anything bike related I'll be back!!
Pima Street Bicycle (owner )
Thank you, Jason, for taking the time to write this review and for all your kind words. I'm glad we were able to help you out, so that you could enjoy the day on your bike. Gary & I always treat our customers the way we would like to be treated, which we believe to be a great concept. Thank you for your compliment and welcome to Tucson. Have a wonderful day & be safe!
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Manisha Gadia Bewtra/5 Stars
Our family got two new to us bikes and had repairs done to another. The service was fantastic! Love this place and highly recommend.
Pima Street Bicycle (owner )
Thank you for your kind words. It was a pleasure meeting you all and welcoming you to Tucson & our cycling community. Enjoy the bikes, the weather & be safe!
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E. A. / Patagonia, AZ / 5 Stars
So awesome! Small shop, they have everything you need and not what you don't need. I just happened to stop by. He showed me how to pull the valve core out so I could inject slime into the tube. Then sold me a dozen patches and bulk glue, and some other things... it was a quick get in and get out, but I loved the bike shop vibe. You can tell when people love their work and their shop.
Pima Street Bicycle (owner )
Thank you, for taking the time to write a review. We always treat our customers the way we would like to be treated. We're glad to hear your experience was a good one and with a great vibe. We do LOVE what we do in our little bike shop. Enjoy the day and be safe! gary & jessie
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Dj A/5 Star Review
I have been using Pima street bike for all my repairs and bike needs and they are amazing!
Pima Street Bicycle (owner)
Thank you, DJ, for your continued support and taking the time to write this review. enjoy your rides and be safe!
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Kevin/5 Star Review
The customer service in this bike shop is 2nd to none. They are EXTREMELY helpful ! Highly recommend them for any bike repairs.....
Pima Street Bicycle (owner)
Thank you, Kevin, for your kind words. We always do our best to make sure the customer is happy with our service. enjoy your weekend & please be safe!
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W Hobbs/5 Star Review
Jessie and Gary were great to work with. They practice excellent customer service and treated me as respectfully as they would anyone else who walks through their door. My tune-up was reasonably priced and the turn-around time excellent.
Pima Street Bicycle (owner)
Thank you, W. Hobbs, for taking the time to write this review & for your kind words. We always treat our customers like we would like to be treated. Glad to hear you were happy with our service. Enjoy your bike & please be safe!
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Paul B/5 Star Review
Gary just completed a major upgrade on a bike I bought on consignment 2 years ago. New cassette, derailleur and chain. Parts had to be ordered. Scheduled a service day once parts were delivered. Great service as brought in one afternoon and it was finished the next day. Super job!
Pima Street Bicycle (owner)
Thank you, Paul, for taking time to write a review about our service. We are glad to hear you are very satisfied with your bike. Gary treats every bike, as if it were his own. Our goal is always to have our customers cycling needs met and have them enjoy their rides. Have a great weekend and please stay safe.
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Richard D/5 Star Review
Gary and Jessie are super nice and extremely professional and will always fix my bike honestly and for a good price.
Pima Street Bicycle (owner)
Thank you, Richard, for your kind words and your continued support. Enjoy your weekend and please stay safe.
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Susan H/5 Star Review
Excellent quality workmanship, friendly and kind service, and a wide variety of accessories. Oh, and they also sell bikes!!! LOL
Pima Street Bicycle (owner)
Thank you, Susan, for taking time to write this review & for your kind words. We appreciate your business & will see you again soon. Enjoy your day & please stay safe.
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Tim F/5 Star Review
Top notch small, husband and wife operated bike store. They pride themselves on customer service and knock it out of the park every time you need 'em!!
Pima Street Bicycle (owner)
Thank you, Tim, for taking the time to review our bike shop & for your kind words. We do take pride when it comes to our customer service & we're glad it shows. Thank you for your support. Enjoy your weekend, stay safe & we'll see you again soon.
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Paul T/5 Star Review
Just went for some service on a wheel and they got me in and out really quickly super good guys thank you
Pima Street Bicycle (owner)
thank you, Paul, for taking time to review us and for your kind words. have a great weekend and be safe.
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Troy E/5 Star Review
I called the shop to inquire about maybe taking a look at my new to me bike while I was in town. James informed me that they were looking at 08/08 for he earliest repair date, but stop by and he would look at it and help if he could. I live in a remote ares so I was stoked that he would at least look at it while I was in town. I showed up, he remembered me and immediately took my bike back and fixed it. Checked some things on it, and was just awesome!! I will only go to Pima Street Bicycle when I need something done!! They treat you like they would want to be treated!!
Pima Street Bicycle (owner)
Thank you, Troy, for taking the time to write this review. We are glad we were able to help you and take care of your needs while you waited. We appreciate you making us your shop, especially being from a remote area. :) Yes, we always treat our customers the way we would like to be treated. To us, that's a heck of a concept and how all businesses should be. Enjoy your bike rides, be safe and we will see you soon.
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James L/5 Star Review
Very nice, friendly, and helpful! They did a great job tuning up my bike at like half the price of the other shops in the area and it came back looking cleaned up and good as new. They took the time to explain what their plan was and what they did and with what gear I wanted/needed.
Pima Street Bicycle (owner)
Thank you, James, for your kind words. The bikes always have to look better on the way out then they do on the way in. ;) That's all part of our customer service. Explaining our plan and your new gears is the way it should be. Can't just send you out the door with no explanation. We do care about our customers. Enjoy your bike, be safe and we will see you again.
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Mark Z/5 Star Review
These guys are great. Went last week and fixed me up with a new wheel and due to such great service, back again for seat post and they went above and beyond again. Thanks!! This place is not pretentious like a few other shops much closer to me.
Pima Street Bicycle (owner)
Thank you, Mark, for taking time to write a review and for your kind words. We will never be pretentious. We will always be here to help our customers, as best as possible, and to get them on the road again. Enjoy your rides and stay safe. See you, again, soon.
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