*****Google & Yelp Reviews*****
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a "Nextdoor" neighborhood review
Charlie W. Recommends your business
I recommend Gary Menard at Pima St Bicycles (Pima & Craycroft). He's a superb mechanic and he works on a wide range of bikes - from my expensive ones to helping homeless with their utility transport. Brakes are something that *has* to work, so you don't want to have your kids on something that's not reliable.
Pima Street Bicycle (owner)
thank you, Charlie, for taking time to write this review. we appreciate your kind words & agree that brakes need to work in order to ride safely. we do our best to help as many people as we can, as well. all bikes are welcomed at PSB. the point is to get "everyone" back on the road & enjoying the ride. thank you for your continued support & be safe! 
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a "Nextdoor" neighborhood review
Paul D./Recommends your business
We also have found Pima Street to be a great resource for bike repair and maintenance.
Pima Street Bicycle (owner)
thank you, Paul, for taking time to write a review. we are glad you found us & we were able to help you out. have a safe new year!
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Clovis Jako/5 Stars
Friendly knowledgeable staff, good variety of options for accessories and parts, fair prices.
Pima Street Bicycle (owner)
Thank you, Clovis, for taking the time to write this review and for your kind words. We are glad you like our shop. Enjoy your holiday and be safe!
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Frank/via email
I just picked up my bike repair was done fast and expertly on my 35yr old road bike. Gary and Jessie own/operate this cool little shop on 5445 E. Pima street, just west of the 711 at Craycroft (and Pima) 520-326-4044. Well run shop with lot's of bikes, tubes, tires, etc.. Everyone was masked up, (I did ask Gary to pull his down briefly for the photo). Really nice people.
Pima Street Bicycle (owner)
*Thank you, Frank, for your support and your kind words. We always treat our customers & neighbors, the way we would like to be treated. Gary enjoyed getting your bike ready for you to ride. Have a safe & wonderful holiday. BTW: love the picture (below)
*this was on our neighborhood's email group.
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Erec Toso/5 Stars
Jessie and Gary turned my wife's bike from a tired sow's ear into a fresh, shiny silk purse. The brakes are buttery, the shifting crisp, the wheels true and effortlessly smooth, and the finish sparkly. They didn't have to do the cleaning, but that's just what they do: top notch quality work. Thank you!
Pima Street Bicycle (owner)
Thank you, Erec, for taking the time to write this review. Love the great description of your wife's bike. You definitely have a way with words. Glad to hear you are happy with the way the bike turned out. Enjoy your weekend and be safe!
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Tyler Wilson/5 stars
Excellent local bike shop without the elitism. Helpful and awesome ambassadors for Tucson bike riding! Went in for a 26” mountain bike tire because I ride a dinosaur in comparison to newer bikes. I was scoffed at by other shops. Here they had exactly what I needed with expertise to suggest the right tire suited for me!
Pima Street Bicycle (owner)
Thank you, Tyler, for taking time to write this review and your kind words. The bicycle a person rides makes no difference to us. We don't "scoff" at PSB  What's important is, that the bike runs well so our customers can enjoy their riding. It makes us happy, to know, your experience, shopping at PSB, was a positive one and you were satisfied with our great customer service. Thank you for your support. Have a great day and be safe!
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Joyce Kelly/5 stars
Combination of technical expertise, highest quality service and neighborhood friendly. This is the best place in town to take your bike: new or old.
Pima Street Bicycle (owner)
Thank you, Joyce, for writing a review and your kind words. We always do our best treating customers the way we would like to be treated. Thank you for your support, have a great day and be safe!
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Terence Borg/5 stars
Friendly owner & staff who are very knowledgeable about bikes and bicycle repairs. Forget online buying, prices here are the same or even lower plus no waiting for shipping. Highly recommended.
Pima Street Bicycle (owner)
Thank you, Terence, for writing this review and your recommendation. Not only do you not have to wait for shipping but you also don't get friendly owner & knowledgeable staff on line. That's for sure. Enjoy your day and be safe!
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Greg G./5 Stars
Great full service, awesome communication, crazy fair prices. This legit small shop run by honest hard working people is exactly what tucson needed. Keep Rollin Pima Bikes!!!!!!!
Pima Street Bicycle (owner)
Thank you, Greg, for taking the time to write this wonderful review. We are happy you are satisfied with our prices, our customer service & that our hard work & honesty shows. We will keep on "Rollin" because of people like you. Thank you for your support! Enjoy your day & be safe.
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d & p - Sahuarita, AZ - 5 stars
Pima Street Bicycle at 5445 E Pima St, Tucson, AZ 85712, in the good ol' USA, Phone: +1 520 326 4044 -- is where you'll find Gary, Jesse and James! Gary and company have been taking care of our bike needs since they first took over this bike shop "many moons ago". In our opinion, they've always been THE most courteous bike shop owners of all; their customer service is very professional and unmatched in Arizona! They've always provided excellent refurbished bicycles, we've purchased quite a few, consigned quite a few, and utilized their most excellent repair service as well! Again... NONE better in Arizona! Thanks for ALL you guys do! ~ d&p
Pima Street Bicycle (owner )
Thank you, from the bottom of our hearts, for all your kind words. It's people, like you, that keep our mom & pop shop open for business. Sahuarita is a long way to come from & we are very grateful that you do. Gary & i always treat our customers like we would like to be treated & we're glad it shows. We're happy to hear you are satisfied with our services & we know we'll see you again soon. Enjoy your day & be safe!
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Wow this place was awesome! I thought I'd have to drop my bike off, but they took it and fixed it on the spot! While they were doing that, the owner gave me bike maps, showed me all the local cool stuff, introduced me to everyone, and chatted me up! Such a cool lady and a neat place. If I need anything bike related I'll be back!!
Pima Street Bicycle (owner )
Thank you, Jason, for taking the time to write this review and for all your kind words. I'm glad we were able to help you out, so that you could enjoy the day on your bike. Gary & I always treat our customers the way we would like to be treated, which we believe to be a great concept. Thank you for your compliment and welcome to Tucson. Have a wonderful day & be safe!
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Manisha Gadia Bewtra/5 Stars
Our family got two new to us bikes and had repairs done to another. The service was fantastic! Love this place and highly recommend.
Pima Street Bicycle (owner )
Thank you for your kind words. It was a pleasure meeting you all and welcoming you to Tucson & our cycling community. Enjoy the bikes, the weather & be safe!
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E. A. / Patagonia, AZ / 5 Stars
So awesome! Small shop, they have everything you need and not what you don't need. I just happened to stop by. He showed me how to pull the valve core out so I could inject slime into the tube. Then sold me a dozen patches and bulk glue, and some other things... it was a quick get in and get out, but I loved the bike shop vibe. You can tell when people love their work and their shop.
Pima Street Bicycle (owner )
Thank you, for taking the time to write a review. We always treat our customers the way we would like to be treated. We're glad to hear your experience was a good one and with a great vibe. We do LOVE what we do in our little bike shop. Enjoy the day and be safe! gary & jessie
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Dj Abza / 5 stars
I have been using Pima street bike for all my repairs and bike needs and they are amazing!
Pima Street Bicycle (owner)
Thank you, DJ, for your continued support and taking the time to write this review. enjoy your rides and be safe!
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Kevin/ 5 stars
The customer service in this bike shop is 2nd to none. They are EXTREMELY helpful ! Highly recommend them for any bike repairs.....
Pima Street Bicycle (owner)
Thank you, Kevin, for your kind words. We always do our best to make sure the customer is happy with our service. enjoy your weekend & please be safe!
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W Hobbs/ 5 Stars
Jessie and Gary were great to work with. They practice excellent customer service and treated me as respectfully as they would anyone else who walks through their door. My tune-up was reasonably priced and the turn-around time excellent.
Pima Street Bicycle (owner)
Thank you, W. Hobbs, for taking the time to write this review & for your kind words. We always treat our customers like we would like to be treated. Glad to hear you were happy with our service. Enjoy your bike & please be safe!
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Paul Bareman/5 Stars
Gary just completed a major upgrade on a bike I bought on consignment 2 years ago. New cassette, derailleur and chain. Parts had to be ordered. Scheduled a service day once parts were delivered. Great service as brought in one afternoon and it was finished the next day. Super job!
Pima Street Bicycle (owner)
Thank you, Paul, for taking time to write a review about our service. We are glad to hear you are very satisfied with your bike. Gary treats every bike, as if it were his own. Our goal is always to have our customers cycling needs met and have them enjoy their rides. Have a great weekend and please stay safe.
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Richard Dolan/5 Stars
Gary and Jessie are super nice and extremely professional and will always fix my bike honestly and for a good price.
Pima Street Bicycle (owner)
Thank you, Richard, for your kind words and your continued support. Enjoy your weekend and please stay safe.
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Susan Hillman/5 Stars
Excellent quality workmanship, friendly and kind service, and a wide variety of accessories. Oh, and they also sell bikes!!! LOL
Pima Street Bicycle (owner)
Thank you, Susan, for taking time to write this review & for your kind words. We appreciate your business & will see you again soon. Enjoy your day & please stay safe.
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Tim Fitzpatrick/5 Stars
Top notch small, husband and wife operated bike store. They pride themselves on customer service and knock it out of the park every time you need 'em!!
Pima Street Bicycle (owner)
Thank you, Tim, for taking the time to review our bike shop & for your kind words. We do take pride when it comes to our customer service & we're glad it shows. Thank you for your support. Enjoy your weekend, stay safe & we'll see you again soon.
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Paul Tuohy/5 Stars
Just went for some service on a wheel and they got me in and out really quickly super good guys thank you
Pima Street Bicycle (owner)
thank you, Paul, for taking time to review us and for your kind words. have a great weekend and be safe.
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Troy Evans/5 Stars
I called the shop to inquire about maybe taking a look at my new to me bike while I was in town. James informed me that they were looking at 08/08 for he earliest repair date, but stop by and he would look at it and help if he could. I live in a remote ares so I was stoked that he would at least look at it while I was in town. I showed up, he remembered me and immediately took my bike back and fixed it. Checked some things on it, and was just awesome!! I will only go to Pima Street Bicycle when I need something done!! They treat you like they would want to be treated!!
Pima Street Bicycle (owner)
Thank you, Troy, for taking the time to write this review. We are glad we were able to help you and take care of your needs while you waited. We appreciate you making us your shop, especially being from a remote area. :) Yes, we always treat our customers the way we would like to be treated. To us, that's a heck of a concept and how all businesses should be. Enjoy your bike rides, be safe and we will see you soon.
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James Ray Lim/5 Stars
Very nice, friendly, and helpful! They did a great job tuning up my bike at like half the price of the other shops in the area and it came back looking cleaned up and good as new. They took the time to explain what their plan was and what they did and with what gear I wanted/needed.
Pima Street Bicycle (owner)
Thank you, James, for your kind words. The bikes always have to look better on the way out then they do on the way in. ;) That's all part of our customer service. Explaining our plan and your new gears is the way it should be. Can't just send you out the door with no explanation. We do care about our customers. Enjoy your bike, be safe and we will see you again.
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Mark Zorer/5 Stars
These guys are great. Went last week and fixed me up with a new wheel and due to such great service, back again for seat post and they went above and beyond again. Thanks!! This place is not pretentious like a few other shops much closer to me.
Pima Street Bicycle (owner)
Thank you, Mark, for taking time to write a review and for your kind words. We will never be pretentious. We will always be here to help our customers, as best as possible, and to get them on the road again. Enjoy your rides and stay safe. See you, again, soon.
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